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UCE and Spam Policy
The abuse and misuse of email is a serious problem,
and NetMidWest will not tolerate it.
Across the Web, it is generally accepted that SPAM is an inconsiderate and
improper business practice. SPAM is not only harmful because of its negative
impact on consumer attitudes toward NetMidWest, but also because it can
overload NetMidWest's network and resources, especially on our shared server
environments. Since it is unsolicited, users who receive SPAM often send
complaints to our upstream providers. This upsets our providers who dislike
SPAM for the same reasons that NetMidWest does - it causes negative consumer
attitudes and drains resources. We strive to maintain favorable business
relationships will not allow any practice that threatens these relationships.
Definition of UCE (Unsolicited Commercial Email), or SPAM:
The bulk UCE, promotional material, or other forms of solicitation sent via
email that advertise any IP address belonging to NetMidWest or any URL that
is hosted by NetMidWest.
Unsolicited postings to newsgroups advertising any IP or URL hosted by
NetMidWest.
The use of webpages set up on ISPs that allow spamming (also known as ghost
sites) that directly or indirectly reference customers to domains or IP
addresses hosted by NetMidWest.
Advertising, transmitting, or otherwise making available any software,
program, product, or service that is designed to facilitate a means to SPAM.
Forging or misrepresenting message headers, whether in whole or in part, to
mask the true origin of the message.
Punishment For SPAM:
NetMidWest reserves the right to terminate, without warning, any account that
violates this policy without refund of any fees paid. Usage of NetMidWest
services constitutes acceptance and understanding of this policy.
NetMidWest may, at its option, charge $25.00 per SPAM complaint we receive.
These are non-refundable charges and will be invoiced at the time of
complaint notification.
NetMidWest reserves the right to decide what it considers SPAM, UCE, mail
bombing, or bulk email, and to determine from all of the evidence whether or
not the email recipients were from an opt-in email list.
Basic Mailing List Management Principles for Preventing Abuse
Should you choose to email from NetMidWest servers, especially if you use
mailing lists, you must read and adhere to the following guidelines, which
are offered as a statement of Internet standards and best practices for
proper mailing list management and preventing email abuse.
The email addresses of new subscribers must be confirmed or verified before
mailings commence. This is usually accomplished by means of an email message
sent to the subscriber to which they must reply, or containing a URL which
they must visit, in order to complete the subscription. However it is
implemented, a fundamental requirement of all lists is the verification of
all new subscriptions.
Mailing list administrators must provide a simple method for subscribers to
terminate their subscriptions, and should provide clear and effective
instructions for unsubscribing from a mailing list. Mailings from a list must
cease promptly once a subscription is terminated.
Administrators should make an out of band procedure (a means of contact by
which messages may be sent for further correspondence via email or telephone)
available for those who wish to terminate their mailing list subscriptions
but are unable or unwilling to follow standard automated procedures.
Administrators must ensure that the impact of their mailings on the networks
and hosts of others is minimized by proper list management procedures such as
pruning of invalid or undeliverable addresses, or taking steps to ensure that
mailings do not overwhelm less robust hosts or networks.
List administrators must take adequate steps to ensure that their lists are
not used for abusive purposes. For example, administrators can maintain a
suppression list of email addresses from which all subscription requests are
rejected. Addresses would be added to the suppression list upon request by
the parties entitled to use the addresses at issue. The purpose of the
suppression list would be to prevent subscription of addresses appearing on
the suppression list by unauthorized third parties. Such suppression lists
should also give properly authorized domain administrators the option to
suppress all mailings to the domains for which they are responsible.
Administrators must make adequate disclosures about how subscriber addresses
will be used, including whether or not addresses are subject to sale or trade
with other parties. Once a mailing list is traded or sold, it may no longer
be an opt-in mailing list. Therefore, those who are acquiring opt-in lists
from others must examine the terms and conditions under which the addresses
were originally compiled and determine that all recipients have in fact
opted-in specifically to the mailing lists to which they are being traded or
sold.
Administrators should make adequate disclosures about the nature of their
mailing lists, including the subject matter of the lists and anticipated
frequency of messages. A substantive change in either the subject matter or
frequency of messages may constitute a new and separate mailing list
requiring a separate subscription. List administrators should create a new
mailing list when there is a substantive change in either the subject matter
or frequency of messages. A notification about the new mailing list may be
appropriate on the existing mailing list, but existing subscribers should
never be subscribed automatically to the new list. For example, if Company A
acquires Company B, and Company B has compiled opt-in mailing lists, Company
A should not summarily incorporate Company B's mailing lists into its own.
This policy and all other NetMidWest policies are subject to change by
NetMidWest without notice. Continued usage of the services after a change to
this policy is implemented and posted on the NetMidWest site constitutes your
acceptance of such change or policy. We encourage you to regularly check the
NetMidWest site for any changes or additions. Please see our
Terms of Use for further information regarding our
policies.
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