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Frequently Asked Questions
FTP
How do I FTP into my account?
What if I can't use FTP?
I have created an extra ftp account in the control panel. How does that person connect?
Anonymous FTP
How do I FTP into my account?
To transfer files or browse through your directory using FTP, you need to connect with an FTP client to hostname ftp.your_domain.com or ftp.your_username.netmidwest.com (replace "your_domain.com" or "your_username" with the appropriate info). Use port 21, and login with your account username and password.
Any files that you want viewable on the web should be uploaded to the /public_html directory. You might want to set this as the default directory in your ftp client.
What if I can't use FTP?
We also offer a web based file manager that will allow you to upload the files to your account.
I have created an extra ftp account in the control panel. How does that person connect?
They would use the same procedure as above, but they need to enter their username as user@yourdomain.com. For instance, if you create a user called bob, he would log in with the username bob@yourdomain.com. Please change yourdomain.com to your actual domain name.
Anonymous FTP
When anonymous ftp is turned on in your account, anonymous ftp users have access to your /public_ftp folder. To set things up for anonymous ftp access, log into your cpanel and click on "Setup anonymous FTP access". The first checkbox allows anonymous ftp users to download files from your /public_ftp folder. The second checkbox allows anonymous ftp users to upload to your /public_ftp/incoming folder. No anonymous ftp users can view or download the contents of the /public_ftp/incoming folder.
To connect with an ftp program as an anonymous ftp user, you need to use ftp@your_domain.com as the username. Leave the password field blank. The hostname is ftp.your_domain.com . Use port 21.
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